Administrative/Cashiering Intern at Tamarind Tree Hotel

Administrative/Cashiering Intern at Tamarind Tree Hotel

Mission Brief:

Join our team at Tamarind Tree Hotel as an Administration/Cashiering Intern, where you’ll contribute significantly to administrative tasks and cashiering duties. This internship offers hands-on experience in office administration and financial management, setting a solid foundation for your future career.

Responsibilities:

Administrative Support:

• Handle day-to-day administrative tasks such as answering phones, responding to emails, filing documents, and scheduling appointments.
• Provide exceptional customer service by greeting customers, addressing inquiries, and resolving concerns in a professional manner.
• Collaborate with team members to maintain a positive work environment and ensure smooth operations.

Cashiering Duties:

• Process cash transactions accurately, including sales, refunds, and reconciliations at the end of each shift.
• Monitor inventory levels, restock merchandise, and conduct periodic inventory counts.
• Input data into computer systems accurately and maintain organized records.
• Assist in preparing financial reports and summaries as required.

Education/Qualifications:

• Recent graduate or awaiting graduation from a degree/diploma program in business administration, finance, accounting, or related fields.

Skills/Abilities:

• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy in task performance.
• Effective organizational skills with the ability to prioritize tasks and meet deadlines.
• Proficiency in Microsoft Office applications and willingness to learn new software systems.
• Reliable, punctual, and committed to completing assigned tasks.

How to Apply:

If you’re interested and meet the minimum requirements, please apply by sending your CV and a compelling cover letter to human.resources@tamarind.co.ke. Only shortlisted candidates will be contacted.

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Expert Tips To Be A Successful Applicant for Administrative/Cashiering Intern:

1. Highlight Relevant Skills: Showcase your communication, organizational, and attention to detail skills in your CV and cover letter.
2. Demonstrate Experience: Even if you’re a recent graduate, highlight any relevant internships, coursework, or extracurricular activities that demonstrate your abilities.
3. Tailor Your Application: Customize your CV and cover letter to emphasize how your qualifications align with the specific requirements of the internship.
4. Show Enthusiasm: Express your genuine interest in the role and the company in your cover letter to demonstrate your motivation.
5. Research the Company: Familiarize yourself with Tamarind Tree Hotel’s values and operations to tailor your application and interview responses accordingly.
6. Prepare for Interviews: Anticipate common interview questions and practice your responses to demonstrate your suitability for the position.
7. Ask Questions: During interviews, ask insightful questions about the role and company to show your interest and engagement.
8. Follow Up: Send a thank-you email after interviews to express appreciation and reiterate your interest in the internship.
9. Professionalism Matters: Maintain a professional demeanor throughout the application process, from your initial email to your interview interactions.
10. Be Persistent: If you’re not selected for the internship, seek feedback for improvement and continue applying to relevant opportunities.

Sample Cover Letter for an Administrative/Cashiering Intern Position:

[Your Name]

[Your Address]

[City, State, Zip Code]

[Your Email Address]

[Your Phone Number]

[Date]

Hiring Manager Tamarind Tree Hotel

[Hotel Address]

[City, State, Zip Code]

Dear Hiring Manager,

I am writing to express my interest in the Administrative/Cashiering Intern position at Tamarind Tree Hotel, as advertised. With a recent [mention your degree/diploma] in [mention your field of study], I am eager to apply my academic background and relevant skills to contribute to your team.

During my studies, I have developed strong communication, organizational, and problem-solving skills, which I believe are essential for excelling in an administrative and cashiering role. My coursework in [mention relevant courses] has equipped me with the knowledge and understanding of financial management principles, further preparing me for the responsibilities of this internship.

I am particularly drawn to Tamarind Tree Hotel due to its reputation for excellence in hospitality and commitment to providing exceptional customer service. I am enthusiastic about the opportunity to gain hands-on experience in a dynamic and fast-paced environment while contributing to the success of your team.

Enclosed is my CV, which provides further details about my academic background, skills, and experiences. I am confident that my qualifications align well with the requirements of the internship, and I am eager to discuss how I can contribute to the continued success of Tamarind Tree Hotel.

Thank you for considering my application. I look forward to the possibility of discussing this exciting opportunity with you further.

Sincerely,

[Your Name]

Frequently Asked Questions:

1. What are the working hours for the Administration/Cashiering Intern position?
2. • The working hours for this position may vary and will be communicated during the interview process. Generally, interns are expected to work full-time hours.
3. Is this internship paid?
   • Yes, this internship may include compensation. Details regarding compensation will be discussed with shortlisted candidates during the interview process.
4. Are there opportunities for career advancement within Tamarind Tree Hotel?
   • Tamarind Tree Hotel values the growth and development of its employees. While specific opportunities for career advancement may vary, we encourage employees to express their career goals and aspirations, and we strive to support their professional growth within the organization.
5. What training and support will be provided to interns?
   • Interns will receive training and support to familiarize themselves with their roles and responsibilities. Additionally, they will have the opportunity to work closely with experienced team members who will provide guidance and mentorship throughout the internship.
6. Is there a dress code for interns?
   • Tamarind Tree Hotel maintains a professional work environment and expects interns to dress appropriately. Specific dress code guidelines will be provided upon acceptance of the internship offer.
7. How long does the internship program last?
   • The duration of the internship program may vary depending on the needs of the organization and the availability of the intern. Typically, internships range from a few months to a year.
8. Are there opportunities for remote work?
   • While some tasks may be performed remotely, interns may be required to work on-site at Tamarind Tree Hotel for certain responsibilities. Any arrangements for remote work will be discussed and agreed upon with the intern and their supervisor.
9. Will interns have the opportunity to interact with guests and customers?
   • Yes, interns may have the opportunity to interact with guests and customers as part of their responsibilities, particularly in cashiering duties and providing customer service.
10. What qualities are you looking for in potential interns?
    • We are looking for interns who are enthusiastic, reliable, and eager to learn. Strong communication skills, attention to detail, and the ability to work effectively in a team are also important qualities we value in potential interns.
11. How can I prepare for the interview process?
    • To prepare for the interview process, we recommend researching Tamarind Tree Hotel and familiarizing yourself with our services and values. Additionally, be prepared to discuss your relevant experiences, skills, and why you are interested in the internship opportunity.

Possible Administrative/Cashiering Intern Interview Questions With Answers:

1. Tell me about yourself.

• Answer: “I recently graduated with a degree/diploma in [mention your field of study]. Throughout my studies, I developed a strong interest in [mention relevant skills or experiences]. I am excited about the opportunity to apply my skills in an administrative and cashiering role at Tamarind Tree Hotel.”

2. Why are you interested in this internship?

• Answer: “I am drawn to Tamarind Tree Hotel’s reputation for excellence in hospitality and its commitment to providing exceptional customer service. I am eager to gain hands-on experience in a dynamic environment while contributing to the success of the team.”

3. How do you handle multiple tasks simultaneously?

• Answer: “I prioritize tasks based on urgency and importance, utilizing organizational tools such as to-do lists and calendars. I ensure clear communication with team members to coordinate efforts and meet deadlines efficiently.”

4. How do you handle difficult customers?

• Answer: “I remain calm and empathetic, actively listening to their concerns and seeking solutions to address their needs. I aim to resolve issues promptly while maintaining a professional demeanor and upholding company policies.”

5. Can you describe a situation where you had to work under pressure?

• Answer: “During my previous role/internship, there was a tight deadline to complete a project. I managed my time effectively, delegated tasks where necessary, and maintained focus to deliver high-quality results within the deadline.”

6. How do you ensure accuracy in cash handling?

• Answer: “I double-check transactions, reconcile cash drawers regularly, and follow established procedures for cash handling to minimize errors. I am meticulous in recording transactions and maintaining accurate financial records.”

7. What software applications are you proficient in?

• Answer: “I am proficient in Microsoft Office applications such as Word, Excel, and Outlook. I am also comfortable learning new software systems quickly and adapting to technological changes.”

8. How do you stay organized in a fast-paced environment?

• Answer: “I prioritize tasks based on urgency and importance, utilize organizational tools such as calendars and task lists, and maintain clear communication with team members to ensure alignment and efficiency.”

9. Can you describe a time when you had to adapt to a new work environment quickly?

• Answer: “During a previous internship/job, I was required to adapt to a new work environment with different procedures and systems. I approached the transition with an open mind, sought guidance from colleagues, and quickly familiarized myself with the new environment to perform effectively.”

10. What motivates you to excel in this role? – Answer: “I am motivated by the opportunity to gain valuable experience, develop new skills, and contribute to the success of Tamarind Tree Hotel. I am eager to learn and grow professionally while making a positive impact on the team and the organization.”

We wish you the best in your application process. Tamarind Tree Hotel is committed to attracting and retaining the best talent from diverse backgrounds. We are an equal opportunity employer and do not charge any application/recruitment fee, whether refundable or not. Visit our website for more information on our commitment to diversity and our current job opportunities.

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