Accounts Receivable (AR) Follow-Up Associate – Athi River, Kenya

Accounts Receivable (AR) Follow-Up Associate – Athi River, Kenya

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Job Summary

ADEC Kenya is actively seeking a Accounts Receivable (AR) Follow-Up Associate to join our team at Athi River EPZ. The successful candidate will be responsible for handling insurance follow-ups, managing denials in a healthcare provider setting, and ensuring efficient communication between our organization and insurance payers. This role will require flexibility to accommodate night shifts, and candidates must be based in or willing to relocate to Kitengela, Athi River, or Mlolongo.

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Key Responsibilities

• Conduct follow-up on outstanding AR and insurance denials, ensuring prompt and effective resolution.
• Analyze and resolve billing discrepancies through thorough investigation and communication with payers.
• Maintain up-to-date knowledge of payer systems and insurance protocols to resolve claim issues.
• Work closely with the billing team to address any identified issues in medical billing processes.
• Utilize medical billing software and electronic health records (EHR) systems effectively for day-to-day operations.
• Track and report key metrics related to AR management and identify areas for improvement.
• Support the finance team in conducting thorough investigations into billing issues and developing strategies for improved cash flow.
• Prepare and submit claims in accordance with payer guidelines while ensuring compliance with all relevant medical billing protocols.

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Qualifications & Requirements

• Bachelor’s degree in any field.
• 1-2 years of experience in Accounts Receivable (AR) follow-up or denials management, preferably in a healthcare provider setting.
• Proficient in medical billing software and EHR systems.
• Strong understanding of payer systems and the ability to analyze billing issues and resolve insurance denials.
• Effective problem-solving skills and a demonstrated ability to resolve billing discrepancies quickly and efficiently.
• Strong verbal and written communication skills.
• Flexibility to work night shifts.
• Preference for candidates staying within or ready to relocate to Kitengela, Athi River, or Mlolongo.

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Location and Work Conditions

This position is based at Athi River EPZ, one of Kenya’s leading economic processing zones. The office environment is fast-paced, requiring attention to detail and the ability to work both independently and collaboratively with a diverse team.

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Application Process

We encourage all interested and qualified candidates to apply by sending a PDF CV to kenya@adec-innovations.com or via WhatsApp at 0788182380.

Deadline for Applications: 30th September 2024

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Why ADEC Kenya?

At ADEC Kenya, we pride ourselves on fostering a dynamic work environment where innovation, collaboration, and professional development are at the forefront. We believe in giving our employees the tools they need to grow and succeed.

• Growth Opportunities: We are committed to providing our team members with clear pathways for career advancement.
• Training and Development: Regular training programs to enhance your professional skills.
• Work-Life Balance: Flexible work arrangements to ensure a positive balance between your personal and professional life.

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Company Overview

ADEC Kenya is a subsidiary of ADEC Innovations, a global provider of impact-driven solutions that optimize business processes and deliver sustainable outcomes. Our Kenya office is a critical hub for driving initiatives in finance, technology, and business process outsourcing. We work with a diverse range of clients from around the world, providing tailored solutions that make a real difference.

At ADEC Innovations, we believe in fostering a culture that values creativity, inclusivity, and sustainable business practices. Our mission is to help organizations navigate the challenges of a rapidly changing global landscape, ensuring efficiency and resilience in all aspects of business.

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About the Role

The AR Follow-Up Associate plays a vital role in managing the organization’s revenue cycle by ensuring that all claims are processed accurately, efficiently, and in compliance with insurance guidelines. This role involves:

• Managing and monitoring outstanding claims and communicating with insurance companies to resolve denials.
• Ensuring all billing discrepancies are addressed and corrected promptly.
• Utilizing your knowledge of medical billing and payer protocols to ensure that payments are received on time.
• Collaborating with internal teams to optimize the overall efficiency of the revenue cycle management process.

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Core Competencies

• Detail-Oriented: The ability to spot and rectify discrepancies in billing and insurance claims is crucial for this role.
• Communication Skills: Strong verbal and written communication skills are necessary for interacting with insurance companies and internal stakeholders.
• Time Management: This role demands excellent time management skills to handle multiple tasks and responsibilities efficiently.
• Problem Solving: The role requires the ability to troubleshoot billing issues and find effective solutions to challenges.

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Work Environment

The work environment at ADEC Kenya is characterized by:

• A collaborative culture that encourages teamwork and continuous improvement.
• State-of-the-art technology to support efficient processes.
• A fast-paced setting that requires adaptability and a commitment to meeting deadlines.

This role offers opportunities for professional growth and development within an organization that values its employees and their contributions.

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Professional Development Opportunities

At ADEC Kenya, we believe in empowering our employees to reach their full potential. We offer various training programs and professional development initiatives to help you grow in your role as an AR Follow-Up Associate. These opportunities include:

• Access to online courses and certifications to keep your skills sharp.
• Opportunities for advancement within the company as you develop expertise in accounts receivable and denials management.
• Regular performance reviews and feedback to help you stay on track with your career goals.

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Company Culture

Our team at ADEC Kenya thrives in a supportive, engaging work environment where everyone’s contributions are valued. We believe in:

• Diversity and Inclusion: We are committed to creating a diverse and inclusive workplace where everyone feels respected and heard.
• Sustainability: ADEC Innovations is dedicated to implementing sustainable business practices that positively impact our clients, employees, and the environment.
• Innovation: We encourage our employees to think outside the box and continuously seek new ways to improve our processes and deliver value to our clients.

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Join Our Team

If you’re passionate about medical billing, insurance follow-up, and accounts receivable management, and you’re looking for an exciting new opportunity to grow your career, then we want to hear from you. ADEC Kenya offers an environment that supports both personal and professional growth, and we’re excited to welcome new talent to our dynamic team.

To apply, submit your PDF CV to kenya@adec-innovations.com or WhatsApp at 0788182380 before 30th September 2024.

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Share This Opportunity

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ADEC Kenya is proud to be an equal opportunity employer. We are committed to ensuring that all qualified applicants are considered for employment without regard to race, color, religion, gender, national origin, or any other characteristic protected by applicable law. We do not charge any fees at any stage of the recruitment process.