4G Capital
Career Opportunities at 4G Capital – 2024
Company Overview
Company Name: 4G Capital
Location: Kenya (Remote or Onsite Opportunities Available)
Contact Email: contact@4g-capital.com
Contact Phone:
- Kenya: +254 758 693 269
4G Capital is a leading fintech company revolutionizing financial inclusion across Africa. We empower micro and small businesses by providing innovative credit solutions and financial literacy programs, fostering economic growth and sustainability. Join us to be part of a purpose-driven organization committed to impacting lives and communities.
Current Openings at 4G Capital
1. Senior Product Designer
Type of Job: Full-time
Reporting to: Product Design Lead
Application Deadline: Rolling
Key Responsibilities:
- Lead product design efforts from concept to implementation, focusing on user-centered solutions.
- Develop and maintain design systems to ensure consistency across platforms.
- Conduct user research and usability testing to enhance product performance.
- Collaborate with developers to translate designs into functional products.
- Mentor junior designers, fostering innovation within the team.
2. Senior User Researcher
Type of Job: Full-time
Reporting to: Head of Research
Application Deadline: Rolling
Key Responsibilities:
- Plan and execute user research initiatives to gather insights on customer needs.
- Develop research frameworks and methodologies to support product design.
- Analyze and interpret data to identify pain points and opportunities.
- Present actionable findings to stakeholders for informed decision-making.
- Collaborate with product teams to improve user experiences.
3. Call Center Team Leader – Collections
Type of Job: Full-time
Reporting to: Call Center Manager
Application Deadline: Rolling
Key Responsibilities:
- Supervise call center agents to meet performance and recovery targets.
- Develop strategies to optimize debt collection processes.
- Provide training and support to team members for skill enhancement.
- Monitor and report on team performance using key metrics.
- Handle escalated customer issues with professionalism.
4. Payroll & Systems Specialist
Type of Job: Full-time
Reporting to: HR Manager
Application Deadline: Rolling
Key Responsibilities:
- Manage payroll processes to ensure timely and accurate payments.
- Maintain HR systems and ensure data integrity.
- Collaborate with finance and compliance teams to meet regulatory standards.
- Handle payroll-related inquiries from employees.
5. Human Resource and Administrative Officer (HR&AO)
Type of Job: Full-time
Reporting to: HR Manager
Application Deadline: Rolling
Key Responsibilities:
- Oversee daily HR and administrative operations.
- Support recruitment, onboarding, and performance management.
- Ensure compliance with employment laws and internal policies.
- Maintain HR records and manage employee relations.
6. Commission-Based Call Center Agents
Type of Job: Full-time
Reporting to: Call Center Supervisor
Application Deadline: Rolling
Key Responsibilities:
- Engage customers via calls to provide information about products and services.
- Meet sales and collection targets.
- Address customer inquiries and resolve complaints professionally.
7. DevOps Engineer / Site Reliability Engineer (SRE)
Type of Job: Full-time
Reporting to: IT Manager
Application Deadline: Rolling
Key Responsibilities:
- Maintain and enhance infrastructure for high system reliability.
- Automate processes to improve system performance.
- Monitor and resolve system issues proactively.
8. BI Analyst
Type of Job: Full-time
Reporting to: Head of Analytics
Application Deadline: Rolling
Key Responsibilities:
- Analyze and interpret business intelligence data to inform decisions.
- Develop dashboards and reports to track KPIs.
- Work closely with teams to identify data needs and solutions.
9. Assistant Business Development Manager
Type of Job: Full-time
Reporting to: Business Development Manager
Application Deadline: Rolling
Key Responsibilities:
- Support the team in identifying and pursuing new business opportunities.
- Conduct market research and competitor analysis.
- Build and maintain strong relationships with clients and partners.
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Apply Now for Your Dream Role at 4G Capital!
To apply, click on the [Apply for Job] button. Join us in transforming lives and driving financial inclusion across Africa.
To apply for this job please visit www.4g-capital.com.
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