5+ Employment Opportunities at Kigali Paramount Hotel – Kigali, Rwanda – 2024

Employment Opportunities at Kigali Paramount Hotel – Kigali, Rwanda – 2024

Positions Available:

1. General Manager
2. Executive Housekeeper
3. Front Office Manager
4. Food and Beverage Manager
5. Executive Chef

Company: Kigali Paramount Hotel
Location: Kigali, Rwanda
Type of Job: Full-Time
Salary Expectation: Competitive remuneration including other benefits will be offered to qualified applicants.
Reporting to: Varies by Position
Application Deadline: November 20, 2024

Introduction

Are you a hospitality professional seeking to elevate your career in a luxurious hotel environment? Kigali Paramount Hotel, a new high-end hotel set to open in early 2025 in the up-market area of Kagarama, Kigali, Rwanda, is offering exciting employment opportunities. Modeled after leading Swiss and American hotel schools, our hotel aims to be the first in the Great Lakes region to deliver an exceptional guest experience through innovation, quality, and customer satisfaction. We boast 45 rooms, including a luxurious penthouse with a panoramic view, junior suites with kitchenettes, deluxe superior rooms with Jacuzzis, and state-of-the-art facilities like conference rooms, fine dining restaurants, coffee shops, a fitness center, spa, swimming pool, and high-speed Wi-Fi.

Key Responsibilities

As a member of our dedicated team, you will be expected to:

• Provide Exceptional Service: Ensure that all guests receive outstanding service, enhancing their overall experience.
• Maintain High Standards: Uphold the hotel’s standards for quality, cleanliness, and operational efficiency.
• Collaborate with Team Members: Work closely with other departments to achieve the hotel’s objectives.
• Demonstrate Leadership: For managerial positions, lead and motivate your team to perform at their best.
• Innovate and Improve: Continuously seek ways to improve processes and services offered to guests.
• Ensure Compliance: Adhere to all local and international regulations relevant to the hospitality industry.
• Focus on Guest Satisfaction: Address guest inquiries and concerns promptly and professionally.

Qualifications and Skills

We are looking for professionals with the following qualifications:

1. Educational Background: A Degree in Hospitality Management, Culinary Arts, or related fields.
2. Experience: Relevant experience in a 4-star or above hotel is mandatory:
   • General Manager: At least 5 years’ experience.
   • Other Positions: At least 3 years’ experience.
3. Leadership Abilities: Proven leadership skills, especially for managerial roles.
4. Technical Proficiency: Familiarity with hotel management software and systems.
5. Customer Service Orientation: A strong commitment to delivering exceptional guest experiences.
6. Communication Skills: Excellent verbal and written communication abilities.
7. Attention to Detail: Meticulous in maintaining high standards across all areas of responsibility.

Company Culture and Values

At Kigali Paramount Hotel, we foster a culture of innovation, excellence, and teamwork. Our mission is to redefine luxury hospitality in the Great Lakes region by focusing on exceptional guest experiences, continuous improvement, and a commitment to our employees’ growth. We value diversity and believe in attracting and retaining the best talent from all backgrounds.

Apply Now for Exciting Career Opportunities

If you are ready to take the next step in your career and contribute to setting new standards in luxury hospitality, apply now by sending your application to HR@kigaliparamounthotel.com, quoting the position you are applying for, on or before November 20, 2024.

We are an equal opportunity employer and are committed to attracting and retaining the best employees from all backgrounds. Only shortlisted applicants will be contacted.

Expert Tips to Be a Successful Applicant for Positions at Kigali Paramount Hotel

As an expert recruiter with over 30 years of experience, I offer you the following detailed tips to enhance your application:

1. Tailor Your Resume to the Position
   • Customize Your CV: Highlight experiences and achievements that are directly relevant to the position you’re applying for.
   • Use Relevant Keywords: Incorporate industry-specific terms such as “hospitality management,” “guest satisfaction,” and “luxury hotel experience” to pass Applicant Tracking Systems (ATS).
2. Emphasize Relevant Experience
   • Detail Your Background: Clearly outline your experience in 4-star or above hotels, focusing on roles similar to the one you’re applying for.
   • Quantify Achievements: Use numbers to showcase your impact, such as “increased guest satisfaction scores by 20%” or “managed a team of 15 staff members.”
3. Highlight Educational Qualifications
   • Showcase Your Degree: Ensure your Degree in Hospitality Management or related field is prominently displayed.
   • Include Certifications: Mention any additional certifications or training, such as courses in Culinary Arts, Hotel Administration, or Customer Service Excellence.
4. Demonstrate Leadership and Teamwork
   • Provide Examples: Share specific instances where you’ve led a team or collaborated effectively with others.
   • Leadership Roles: If you’ve held supervisory positions, detail your responsibilities and successes.
5. Showcase Customer Service Skills
   • Guest Experiences: Describe situations where you went above and beyond to enhance a guest’s experience.
   • Problem-Solving: Highlight your ability to handle complaints or difficult situations professionally.
6. Align with Company Values
   • Research the Hotel: Understand Kigali Paramount Hotel’s mission and values.
   • Express Alignment: In your cover letter, explain how your professional ethos matches the hotel’s focus on innovation, quality, and customer satisfaction.
7. Prepare for Cultural Fit
   • Cultural Awareness: Show your understanding of Rwandan culture and hospitality trends in the Great Lakes region.
   • Adaptability: Highlight your ability to adapt to new environments and diverse teams.
8. Optimize Your Application for ATS
   • Format Carefully: Use a clean, ATS-friendly resume format without images or elaborate graphics.
   • Keyword Density: Maintain a keyword density of around 4%-7% for major keywords without overstuffing.
9. Provide Strong Professional References
   • Select Wisely: Choose references who can speak to your skills and achievements in the hospitality industry.
   • Prepare Your References: Inform them about the position so they can tailor their responses.
10. Follow Application Instructions Precisely
    • Attention to Detail: Submit your application exactly as requested, including the correct email address and subject line.
    • Include All Required Documents: Ensure you’ve attached your resume, cover letter, and any other requested materials.

Bonus Tip: Prepare for the Interview

• Anticipate Questions: Be ready to discuss how your experience and skills make you the ideal candidate.
• Ask Insightful Questions: Prepare questions about the hotel’s operations, culture, and expectations to demonstrate your genuine interest.

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We are excited to welcome passionate professionals to our team as we embark on this journey to redefine luxury hospitality in Kigali, Rwanda. Apply now to be a part of our story.