About Safaricom

Safaricom Logo

Safaricom Plc is Kenya’s leading integrated communications company, headquartered in Nairobi. Established in 2000, it provides a comprehensive range of services, including mobile and fixed voice, data, and messaging solutions. The company is renowned for its innovative M-PESA platform, which revolutionized mobile money transfer and payment solutions across Africa.

Company Overview

Safaricom operates through a robust infrastructure comprising over 6,100 base stations, ensuring extensive coverage and connectivity for its 42 million customers. The company markets its services under several brands, including Safaricom, Safaricom Platinum, M-PESA, and DigiFarm, catering to both individual and corporate clients.

Mission and Vision

Safaricom’s mission is to transform lives through technology, focusing on innovation and customer-centric solutions. The company’s vision is to become a purpose-led technology company by 2025, emphasizing socio-economic empowerment and sustainability.

Products and Services

  • Mobile Services: Voice, SMS, and data plans tailored for both prepaid and postpaid customers.
  • M-PESA: A mobile money service that allows users to send and receive money, pay bills, and access credit facilities.
  • Home Fibre: High-speed internet solutions for residential customers.
  • Enterprise Solutions: Tailored services for businesses, including cloud solutions and IoT services.

Career Opportunities

Safaricom offers a dynamic work environment with various career paths across different sectors. The company is committed to employee development and provides numerous opportunities for growth and advancement.

Employee Benefits

  • Competitive salaries and performance bonuses
  • Comprehensive health insurance
  • Retirement benefits and savings plans
  • Opportunities for continuous learning and professional development

Community Impact

Safaricom is dedicated to social responsibility, investing in community development through the Safaricom Foundation and M-PESA Foundation. The company focuses on enhancing access to education, healthcare, and economic empowerment for underserved communities.

Call to Action

Explore exciting career opportunities at Safaricom and be part of a team that is transforming lives through technology. Visit our careers page to learn more and apply.

Location and Contact Information

Headquarters:
Safaricom Plc
Nairobi, Kenya

Contact:
For inquiries, please visit our website or contact our customer service.Safaricom continues to lead the telecommunications sector in Kenya, driving innovation and setting benchmarks for service delivery in the region. With a commitment to simplicity, transparency, and honesty, Safaricom remains a trusted partner for millions of Kenyans.


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