40 Revenue Clerks – Nairobi City County Public Service Board

Revenue Clerk – Nairobi City County Public Service Board

• Position: Revenue Clerk
• Company: Nairobi City County Public Service Board
• Location: Nairobi
• Type of Job: Permanent & Pensionable
• Reporting to: Revenue Supervisor
• Job Group: “H”
• Number of Positions: 40
• Contract Type: Permanent & Pensionable
• Location: Nairobi
• Salary Range: KES 26,900 – 35,380
• House Allowance: KES 6,750
• Commuter Allowance: KES 4,000
• Application Deadline: October 21, 2024

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Job Title: Revenue Clerk – Nairobi City County Public Service Board

Are you passionate about public service and revenue management? Nairobi City County Public Service Board is looking to hire 40 Revenue Clerks to join its dynamic team in a Permanent & Pensionable capacity. As a Revenue Clerk, you will be a vital part of the city’s revenue collection operations, ensuring accurate data entry, compliance with relevant policies, and excellent customer service.

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Introduction

As a Revenue Clerk at the Nairobi City County Public Service Board, you will play a key role in managing the city’s revenue collection processes. Working in this capacity offers an excellent opportunity to grow professionally in public administration and finance within a supportive and dynamic environment. If you are detail-oriented, possess strong organizational skills, and enjoy interacting with the public, this position is ideal for you.

The Nairobi City County Public Service Board provides employees with opportunities to develop their careers while contributing to the smooth functioning of public services. The work culture emphasizes teamwork, innovation, and accountability. Additionally, the Permanent & Pensionable nature of the position ensures job security and long-term career prospects.

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Key Responsibilities

As a Revenue Clerk, your primary duties will revolve around customer service, data entry, and ensuring compliance with revenue collection policies. Below is a breakdown of your key responsibilities:

1. Customer Support

• Assist customers with inquiries regarding revenue services and processes.
• Provide detailed information about various county fees, charges, and payment options.
• Accurately input data related to revenue collection into the financial management system.
• Maintain up-to-date records of customer interactions, ensuring compliance with county regulations.
• Process and file documents related to revenue collection, including receipts and payment confirmations.

2. Data Entry and Reporting

• Ensure accuracy in all data entry, reducing errors in financial records.
• Generate daily, weekly, and monthly reports to track revenue collection metrics.
• Analyze revenue data to identify trends and suggest areas for improvement.
• Support audits by providing necessary documentation and data related to revenue collection.

3. Policy Compliance and Documentation

• Monitor compliance with revenue collection policies, ensuring adherence to Nairobi City County regulations.
• Ensure that all documentation is compliant with relevant policies, safeguarding financial integrity.
• Assist in reviewing and updating processes to improve revenue collection efficiency.

4. Team Collaboration

• Collaborate with colleagues across departments to streamline revenue collection processes.
• Participate in training and development activities aimed at enhancing service delivery and operational efficiency.

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Qualifications and Skills

To be considered for the position of Revenue Clerk, you must meet the following qualifications:

1. Educational Requirements

• Diploma in a relevant field such as Accounting, Public Administration, Business Administration, Finance, or Information Technology.

2. Experience

• 1-2 years of experience in customer service or administrative roles, preferably within a governmental or public service context.

3. Technical Skills

• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Familiarity with financial management systems and the ability to input data accurately.

4. Interpersonal Skills

• Strong communication skills, enabling effective interaction with the public and colleagues.
• Excellent organizational skills to manage multiple tasks and deadlines.
• Attention to detail, ensuring accuracy in data entry and reporting.

5. Additional Attributes

• Ability to work independently and as part of a team.
• Adaptability to changing policies, procedures, and technology.
• Customer-oriented approach with strong problem-solving skills.

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Company Culture and Values

At the Nairobi City County Public Service Board, we pride ourselves on fostering a positive work environment where employees are encouraged to innovate and grow. Our organization is driven by the following core values:

• Integrity: We uphold the highest ethical standards in our operations.
• Accountability: We take responsibility for our actions and strive to deliver quality public services.
• Teamwork: We believe in collaboration and mutual respect to achieve our goals.
• Customer Focus: Our mission is to serve the public effectively by meeting their revenue service needs.

We are committed to diversity and inclusion, ensuring equal opportunities for all. The Revenue Clerk role is an integral part of our mission to deliver transparent, efficient, and user-friendly revenue services to the residents of Nairobi.

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How to Apply: Apply Now for the Revenue Clerk Position!

If you are excited about this opportunity, we encourage you to apply today. The application process is straightforward, and we are seeking enthusiastic candidates who are ready to contribute to Nairobi’s financial management efforts.

To apply for the Revenue Clerk position, please follow the steps below:

1. Submit your resume and cover letter outlining your qualifications and experience.
2. Ensure that your application is submitted before the deadline on October 21, 2024.

Only shortlisted candidates will be contacted for interviews.

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Equal Opportunity Statement

At the Nairobi City County Public Service Board, we are proud to be an equal opportunity employer. We are committed to attracting and retaining the best employees from all backgrounds. Our goal is to provide a work environment that fosters growth, innovation, and equality.

“We are an equal opportunity employer and are committed to attracting and retaining the best employees from all backgrounds. Only shortlisted applicants will be contacted.”

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